Monterey-Salinas Transit ITS Augmentation Project Final Phase III Report

April 2024 · 5 minute read
Figure ES1Timeline of Events Related to ACS DeploymentFigure ES2Summary of Overall BenefitsFigure ES3Summary of Lessons LearnedFigure 1Regional Map of MST Service AreaFigure 2On-board MDTFigure 3On-board DMS for Making Visual Next Stop AnnouncementsFigure 4DMS Displaying Real-Time Information at Salinas Transit CenterFigure 5DMS Displaying Real-Time Information inside Customer Service Kiosk at Marina Transit ExchangeFigure 6HASTUS Scheduling and DDAM Workstation in the Communications CenterFigure 7Radio Equipment in the Communications CenterFigure 8The ACS Workstation in the Communications CenterFigure 9Timeline of Events Related to ACS DeploymentFigure 10Average Earliness by Route for the Inbound DirectionFigure 11Average Earliness by Route for the Outbound DirectionFigure 12Average Earliness by Route in Inbound Direction during the Weekday Off-peak PeriodFigure 13Average Earliness by Route in the Outbound Direction during the Weekday Off-peak PeriodFigure 14Average Earliness by Route in the Inbound Direction on SaturdaysFigure 15Average Earliness by Route in the Outbound Direction on SaturdaysFigure 16Average Lateness by Route in the Inbound DirectionFigure 17Average Lateness by Route in the Outbound DirectionFigure 18Average Lateness by Route in the Inbound Direction during the Weekday Off-peak PeriodFigure 19Average Lateness by Route in the Outbound Direction during the Weekday Off-peak PeriodFigure 20Average Lateness by Route in the Inbound Direction on SaturdaysFigure 21Average Lateness by Route in the Outbound Direction on SaturdaysFigure 22Average Earliness at Timepoints on Route 41 (Outbound)Figure 23Average Earliness at Timepoints on Route 42 (Outbound)Figure 24Average Lateness by Timepoints on Route 41 (Inbound)Figure 25Average Lateness by Timepoints on Route 42 (Inbound)Figure 26Average Earliness for Timepoints at Route 1 (Outbound)Figure 27Average Earliness for Timepoints on Route 9 (Outbound)Figure 28Average Earliness at Timepoints on Route 10 (Outbound)Figure 29System-Wide On-Time Performance Statistics in FY 2004Figure 30System-Wide On-Time Performance in FY 2007Figure 31Annual RidershipFigure 32Annual Passenger-MilesFigure 33Annual Vehicle Revenue-MilesFigure 34Annual Passenger-Miles per EmployeeFigure 35Annual Revenue-HoursFigure 36Boarding per Revenue Hour by Fiscal YearFigure 37Fuel Focus HardwareFigure 38Overhead Sensors for Automatic Identification of VehicleFigure 39An MST Vehicle in a Maintenance ShopFigure 40Exterior Camera InstallationsFigure 41Facility Camera Installation (highlighted in circle) at Marina Transit ExchangeFigure 42Amount Recovered per ClaimsFigure 43Customer Service Center at Marina Transit ExchangeFigure 44Annual RevenueFigure 45Annual Revenue per Passenger-MileFigure 46Most Frequently Reported Buses Respondents Were Waiting to Board – MontereyFigure 47Most Frequently Reported Buses Respondents Were Waiting to Board – SalinasFigure 48Respondent Age Group by LocationFigure 49Respondent Gender by LocationFigure 50Primary Language Spoken by LocationFigure 51Bus Riding Frequency by LocationFigure 52Reasons for Riding the Bus by LocationsFigure 53“Other” Reasons for Riding the Bus by LocationFigure 54Sources Used to Obtain MST Schedule Information by LocationFigure 55Availability of the Internet at HomeFigure 56Schedule Information Sources by Internet AccessFigure 57Schedule Information Sources by Age GroupFigure 58MST Information Source by LanguageFigure 59Internet Access by Primary Language Spoken at HomeFigure 60Respondents Use of the Automated Trip Planning FeatureFigure 61Preference for Arrival/Departure InformationFigure 62Confidence in Bus Arrival Times Using Electronic Signs (Salinas only)Figure 63Use of Electronic Signs by Bus Use Frequency (Salinas only)Figure 64Use of Electronic Signs by Primary Language (Salinas only)Figure 65Confidence Level in Bus Arrival Times by Location4Figure 66Confidence Level in Bus Arrival Times by Riding FrequencyFigure 67Confidence in Bus Arrival Times by Reason for Riding the BusFigure 68Confidence in Bus Arrival Times by Schedule Information SourceFigure 69Confidence in Bus Arrival Times by Use of Electronic Signs (Salinas only)Figure 70Overall Satisfaction with MST AttributesFigure 71Overall MST Satisfaction Ratings by Route - SalinasFigure 72Overall MST Satisfaction Ratings by Route - MontereyFigure 73Riders’ Agreement with Automated Stop Announcement AttributesFigure 74Riders’ Agreement with Attributes of Electronic Signs (Salinas only)Figure 75Use of Real Time Bus Information by LocationFigure 76Use of Future Technologies to Access Transit Information/ServicesFigure 77Summary of Overall BenefitsFigure 78Summary of Lessons LearnedFigure 79Average Earliness at Route 1 Timepoints in the Inbound DirectionFigure 80Average Earliness at Route 9 Timepoints in the Inbound DirectionFigure 81Average Earliness at Route 10 Timepoints in the Inbound DirectionFigure 82Average Earliness at Route 41 Timepoints in the Inbound DirectionFigure 83Average Earliness at Route 42 Timepoints in the Outbound DirectionFigure 84Average Lateness at Route 1 Timepoints in the Inbound DirectionFigure 85Average Lateness at Route 1 Timepoints in the Outbound DirectionFigure 86Average Lateness at Route 9 Timepoints in the Inbound DirectionFigure 87Average Lateness at Route 9 Timepoints in the Outbound DirectionFigure 88Average Lateness at Route 10 Timepoints in the Inbound DirectionFigure 89Average Lateness at route 10 Timepoints in the Outbound DirectionFigure 90Average Lateness at Route 41 Timepoints in the Outbound DirectionFigure 91Average Lateness at Route 42 Timepoints in the Outbound Direction

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